Head of Live Ops

Crazy Labs is a top 10 mobile games publisher with over 3 Billion downloads to date, a worldwide leader in casual games development, distribution and innovation.

We are looking for a leader to head the Live Ops of multiple top charts games from our Hyper Casual Lab.

What you'll do

  • Define the Live Ops strategy of our top games in order to grow revenues by making the best data-driven decisions
  • End-to-end management of cross-functional Live Ops teams.
  • Design and develop ongoing business metrics, reports, analyses and dashboards to drive key business decisions
  • Design experiments and drive data analysis projects aiming at improving operational KPIs. Use data to optimize processes, creatively solve problems, and track results
  • Create an environment of experimentation, analytical thinking and precision in execution to hit the company goals.
  • Share information across the lab to ensure timely resolutions, quality control, and process feedback. 
  • Guide and train teams on efficient operations processes.
  • Own the lab’s operational calendar and make sure that it is clear and aligns with the lab’s mission.

What you'll need

  • At least 3 years of experience in a similar business leading & operational role in a high-growth environment.
  • Proven experience in leading agile cross-functional teams.
  • Excellent analytical and communication skills
  • Strong interest in the mobile gaming and tech industry
  • Strong business understanding, leader execution, managerial and organizational skills
  • Ability to simplify difficult problems into actionable tasks
  • Fluent English - Highly articulate and clear in both speaking and writing.